FAQ

Can I get replacement pieces for my Maker Kit?

Absolutely! Just email service@goldieblox.com

Do you ship internationally?

Unfortunately, we don’t ship internationally from our website at this time. We’ll be sure to let you know when we’ve solved this through our newsletter. In the meantime, GoldieBlox products are available for international shipping on Amazon. 

 

What happened to the original construction toys? (Spinning Machine, Parade Float, etc.) Can I get replacement pieces for older GoldieBlox products?

We’ve shifted our focus to making our new products the best they can be, so we no longer make the toys released before 2019. Because of this, we can’t offer replacement pieces for them. If you’re interested in checking out our new Maker Kits, they’re available here.

 

What happened with the JOANN subscription box?

We are really sorry to everyone who ordered the subscription box only to have it be discontinued. We know it was a disappointment and we won’t let it happen again in the future. The reason why we discontinued the subscription box was to really hone in on ensuring our Maker Kits are the best they can be, and that ended up taking more attention than we thought. Once again, we apologize for the disappointment and we’re working to make sure this never happens again.

What about boys?

Even though GoldieBlox was initially designed to fill the major void in the construction toy aisle for girls, we’ve been delighted to see that in our research, boys LOVE GoldieBlox as much as girls do! We will be continuing to add male characters to the GoldieBlox story so that everyone feels included.

 

I have an issue with my product or order or I need to return an item.

Oh no! Email us at service@goldieblox.com and we’ll help you out.

If I order now, how long will it take for my order to arrive?

If the product is in stock, we are able to ship within 1-2 business days after you place your order. Depending on your location it could take anywhere from 3-7 business days to arrive. We will send you a confirmation with tracking information the moment it ships.

Are you hiring?

Check out our careers page for the roles we need. If you don’t see anything that seems like a fit, don’t worry! We’re always looking for talented makers to be on our team, so send your resume to iwanttowork@goldieblox.com.